BRA Beauty Concept – Barcelona

Increíble la profesionalidad de todo el equipo. Lograron arreglarme un color bastante difícil ayudándome con lo que a mí me favorecía más y sobretodo mirando por el cuidado de mi cabello. Ofreciendo servicio de café, té, agua mientras te hacen todo el trabajo. Además del corte estupendo, me encantó. Volveré sin duda alguna.

Son todos encantadores y trabajan super bien. El trato es impecable y te ofrecen siempre algo que tomar mientras estás con tu tratamiento. Lo más importante para mí es que la duración del balayage es mínimo de 6 meses y el pelo se mantiene sano.

Es la primera peluquería a la que voy en la que me ponen el rubio que quiero. Siempre me habían dicho que tenía un pelo muy fino y que no podían hacérmelo porque se me rompería. Pues ellos me lo han hecho y no se me ha roto. Ha pasado ya una semana que fui y mi pelo sigue perfecto. Le pongo 4 estrellas pero pk eso de pasarme 6 horas en una peluquería no me entusiasma y siento que podrían haber reducido ese tiempo bastante, ya que una vez me dijeron que esperara 10 minutos con un producto en la cabeza y terminé esperando 40 y así con varios productos. Además es caro. Sin embargo el resultado final fue mejor de lo esperado y estoy muy contenta con él.

Mi cabello siempre perfecto vale mucho la pena, siempre sorprenden con su trabajo y también son muy amables cuando estas ahi te hacen sentir especial.

WARNING – THIS SALON TOTALLY DESTROYED MY HAIR – AVOID My hair was totally destroyed beyond repair after visiting this salon for their ‘bra concept’ balayage in April of this year. I was lured in by the salon’s marketing which was all about ‘never damaging hair’. I also assumed it was a good standard as the prices were so high. What I experienced was a factory-line service where key communication gets lost, and no one takes responsibility for the final outcome and care of your hair – which resulted in a disaster for me. GROSS ERRORS IN COMMUNICATION When I came in for the initial consultation and bleach test, someone clearly pointed out that the lengths of my hair would NOT withstand more bleach. The owner Rafa then answered, “yes but we’re not going to touch that part of the hair, only this specific area (meaning the upper part of my hair, not the lengths)”. Despite this, when I came in for the appointment, the person who did the consult with me was not there and 3-4 people started bleaching the full length of my hair, without explaining to me what they were doing. As I watched them literally paint on bleach, I asked multiple times what they were doing and specifically if they were dying all of my hair, but no one answered me properly – I was just told to “trust the process”. My hair DID NOT need bleaching throughout, it already had a lot of highlights in it and the ends in particular were extremely blonde and did not need any more peroxide – any colourist with skill or knowledge would have been able to see this. What is more the patch test and consult outcome was NOT to bleach all of my hair, just a section, yet for some reason this happened anyway. EXTREME DAMAGE Before my appointment the salon told me that they use a special formula in their bleach that ‘doesn’t damage hair’ and my hair would leave “in better condition than when I came in”. This is so far from the truth I’m not sure whether to laugh or cry. At the end of the service my hair was smoothed with their ‘protein glosss’ and blowdried so it looked sleek, but from the first time I washed it, hair began falling out in my hands. Since then, my hair has been snapping off at around 10cms, exactly at the point where the bleach was applied from. The texture is like candyfloss and it’s broken beyond what i’ve ever experienced in my life, after many years of highlighting my hair with care. I’ve lost over half the thickness of my hair since then, breaking off at the exact place where the bleach was applied from. I’ve seen 2 hairdressers since – one colour expert at an Aveda salon, and another Toni and Guy trained hairdresser who has been colouring my hair for years, both agreed by hair has been totally destroyed as a result of this colour job – they noted that the oxidation level they used must have been far too high for it to snap in this way. Since having this service, I’ve had to cut most of my hair off and spend €100s on treatments to try and save the frazzled hair I have left. It will take me 2 years to grow back the hair I had. GASLIGHTING What I find most disgraceful is the salon’s reaction to this. When I came back soon after my treatment to do a conditioning treatment (which I paid €120 for on top of the €270 I already paid for them to destroy my hair!) – and said my hair was falling out I was told it was in my mind. When I later saw half my hair snapping off and sent photos to the salon, they told me it was probably down to products I was using and blocked me. When I contacted the owner directly, he responded at first, then stopped when he saw the photos. I include photos of my hair shorty before going to the salon, and the breakage that happened after. Note that I do not own heat styling devices and I invest in the best products on the market. The damage that occurred is 100% down to the misuse of bleach. I am truly shocked at this salon. From the price they charge, to the gross misconduct, to their response to what has been a deeply distressing situation for me. Shame on you. If you value your hair, honesty and decency – AVOID.

Amazing and what a difference ! They really gave me more then I expected and they were so professional and relaxed environment. Really enjoyed the blow out was so quick for someone who has thick dry curly hair! Incredible definitely will be returning ! ✨

Les pongo 5 estrellas porque la experiencia fue increíble, son súper amables en general y me ayudaron muchísimo con mi cabello, en otro centro me dejaron un color horrible y la verdad pensé que me quedaría así y en BRA, corrigieron todo el color y literalmente me devolvieron la vida! Me encanto el resultado! Volveré pronto seguramente

Son unos profesionales de los pies a la cabeza. Llevo yendo al salon des de hace mas de 2 años. Increible. Solo hace falta que vaya 2 veces al año, gracias a la naturalidad con la que crean los cabellos/colores… Son muy buenos con lo que hacen y realmente te hacen sentir bellisima (tanto por el color, como por el peinado final, como por el tratamiento de hidratacion, como por el trato). Voy a confiar siempre con ellos. Han trabajado muchisimo para estar al nivel donde estan.